• Neil unveils the “I wish that I had thought of that idea” idea.

• “Did you hear Me?” It’s God on your cell phone and more…

• Rule #289 from the Baby’s Book on Becoming a Billionaire: Customer service is absolutely critical and needs to be practiced 24/7. It’s not easy to do well, but it makes all the difference in the world. Do not “pooh-pooh” it!

• Cart before the horse? A listener asks: Should I leave my job to start an information technology business?

Dmitry Shapiro, the founder and CEO of Veoh Networks, emigrated from Russia to Atlanta, Georgia when he was a teenager. Since then, he’s earned a degree from Georgia Tech and started two software companies. Established in 2004, Veoh’s goal is to transform television in the same the way that the World Wide Web transformed print publication. Raising the initial money was not easy. Shapiro was turned down over 40 times before he got a “yes.” Investors now include Michael Eisner, the former CEO of Disney, Time-Warner and Spark Capital. Imagine “tuning in” to millions of TV channels!

Dr. Tina Nova grew up on a farm in Bakersfield and earned a Ph.D. degree in biochemistry from the University of California, Riverside. She is the co-founder and CEO of Genoptix, a San Diego biotechnology company, and has been on the founding team of three other life sciences companies in San Diego. Currently, she also serves on the board of the California Institute for Regenerative Medicine which was established to oversee the implementation of Proposition 71, the voter-approved stem cell research program.