• Rules from the BABY’s Book on Becoming a Billionaire
  
  

  • Rule #33: If the deal is too good to be true, then look for the gray steaks. There’s at least one in every box, and make sure you find them first, especially before you eat them.

• Charles Ponzi sighting? In his Crook of the Week segment, Neil asks, “Why are so many people lured into fraudulent investments?”

• Stringless guitar. Thanks to accidental entrepreneurship, Neil now believes he can be the next Keith Richards with this week’s “I wish I’d thought of that idea” idea.

• Try and try again…and again. Through Girl Scouts, young women are empowered to experience the world around them thanks to the leadership of successful women like Jo Dee Jacob.

• You’re fired! A solid performance review system can help you avoid law suits when you need to fire an employee.

• Customer dis-service: Companies who fail to properly train and empower customer service representatives rarely get a second chance.

• Work on instead of in your business. Consultant Lee Froshheiser explains how to get your business “oars” in-sync once they’re in the water.

Lee Froschheiser is the president and CEO of MAP (Management Action Systems), a well-respected consulting firm. He is also the author of "VITAL FACTORS: The Secret to Transforming Your Business and Your Life." (Wiley/Jossey-Bass, November 2006) For more than three decades, Lee managed several top-level organizations in the private and public sectors. As a coach and mentor, he has trained many of the premier business leaders in the United States today, and has developed acclaimed leadership and management training programs for all aspects of running a successful business.

Jo Dee C. Jacob is the CEO of Girl Scouts, San Diego-Imperial Council, which serves 40,000 girl and adult members. The council was San Diego Magazine’s 2004 Nonprofit Organization of the Year, and in 2005 received a Multicultural Heritage Award from the San Diego Business Journal and was named one of AARP’s “National Best Employers for Workers Over 50.” Jo Dee joined the council in 2001, following a distinguished 27-year career in the U.S. Navy, where she attained the rank of Captain.

Amy Wintersheimer, an employment litigation partner at the law firm of Allen Matkins, specializes in employment issues including wage disputes, wrongful termination, harassment and discrimination lawsuits. She also frequently handles matters involving the Americans with Disabilities Act and Title 24 Access. She is a member of the board of directors of the San Diego Blood Bank, Big Brothers and the Big Sisters of San Diego County, and actively participates in the San Diego Volunteer Lawyers Program and the American Board of Trial Lawyers.

Alain J. Roy has worked as a business development expert, turn-around strategist and customer service consultant for more than 22 years and has worked with numerous American, Canadian and European-based businesses, sharing his simple and effective approach to business improvement. Using a systematic and effective approach to consulting, Alain solves operations, customer service, management and personnel problems along with illustrating the deficiencies that created them.